Privacy Policy

1. Who we are and when this policy applies

Wedding Stories Photography is a wedding photography and film business based in Manjummel, Kochi, Kerala. In this policy, “we”, “us”, and “our” refer to Wedding Stories Photography.

This policy applies when you visit this website (weddingstorie.com), submit an enquiry, contact us by email, telephone or WhatsApp, or otherwise communicate with us about our services. A separate client agreement may contain additional terms relevant to confirmed bookings and delivery of photography or film services.

2. Information we collect

When you complete the website enquiry form or contact us directly, you may provide:

• Your name, email address and telephone number.
• Your wedding date, venue or destination.
• The photography or film service you are interested in.
• Information you include in your message about your celebration, preferences or requirements.
• Records of our correspondence and follow-up conversations.

Please avoid sending sensitive personal information through the general enquiry form unless it is genuinely necessary for us to understand your request.

Website and device information

Our hosting provider may automatically process limited technical information such as your IP address, browser type, device type, referring page, access time and requested pages for security, diagnostics and reliable delivery of the website. We do not currently use advertising trackers or an analytics platform on this website.

How the enquiry form works

The form uses your device’s email application to prepare an email addressed to us. Your details are not submitted to our own website database merely by completing the fields; they are sent when you choose to send the prepared email. Your email provider and ours will process that message under their respective terms.

3. Why we use your information

We process personal information only for clear and lawful purposes, including to:

• Respond to enquiries and provide information, availability and quotations.
• Take steps you request before entering into a photography or film agreement.
• Communicate about an existing or prospective booking.
• Maintain business, accounting and correspondence records.
• Protect the website, prevent misuse and resolve technical problems.
• Meet legal obligations or establish, exercise or defend legal claims.

Where consent is the appropriate basis for processing, you may withdraw it by contacting us. Withdrawal does not affect processing that was lawful before withdrawal, or information we must retain for another lawful reason.

4. When information may be shared

We do not sell or rent your personal information. We may share only what is reasonably necessary with:

• Providers that support website hosting, email, communications, storage, security or professional administration.
• Professional advisers such as accountants, insurers or legal advisers when necessary.
• Government authorities, regulators, courts or law-enforcement bodies where disclosure is legally required.
• A successor to our business in connection with a genuine restructuring, merger or transfer, subject to appropriate confidentiality safeguards.

External links and services

The website links to Instagram, Facebook and WhatsApp and loads web fonts supplied by Google. If you follow an external link or use a third-party service, that provider may process information under its own privacy policy. We do not control those services.

International processing

Some technology or communications providers may process information outside India. Where this occurs, we take reasonable steps to use reputable providers and safeguards appropriate to the nature of the information and applicable law.

5. Retention, cookies and security

How long we keep information

We retain enquiry correspondence only for as long as needed to respond, manage follow-up and maintain reasonable business records. Enquiries that do not become bookings are ordinarily deleted or anonymised within 24 months, unless a longer period is required for legal, accounting, fraud-prevention or dispute-resolution purposes. Information connected with a confirmed booking may be retained for the period required by the client agreement and applicable record-keeping obligations.

Cookies

This website does not currently set non-essential advertising or analytics cookies. Basic technical storage may be used by your browser or hosting infrastructure when necessary to deliver or secure the site. If tracking or analytics technology is introduced later, this policy and any required consent mechanism will be updated.

Security

We use reasonable administrative and technical precautions appropriate to a small creative business. No internet transmission or storage system can be guaranteed completely secure, so please use care when deciding what to send electronically.

6. Your choices and rights

Subject to applicable law, you may ask us to:

• Confirm whether we process your personal information and provide information about that processing.
• Correct inaccurate or incomplete information.
• Erase information that is no longer required or withdraw consent where processing depends on consent.
• Address a concern or grievance about our handling of your information.
• Provide information about the parties with whom your personal information has been shared, where applicable.

We may need to verify your identity before acting on a request. Certain requests may be limited where retention or processing is required by law or necessary for legal claims.

Children

This website is intended for adults arranging photography or film services. We do not knowingly invite children to submit enquiries. If you believe a child has provided personal information without appropriate consent, please contact us so we can review and remove it where required.

7. Contact and grievance redressal

For privacy questions, requests, consent withdrawal or grievances, contact us using the details below. Please write “Privacy Request” in the email subject where possible. We will acknowledge and address genuine requests within a reasonable period and in accordance with applicable law.

We may update this policy when our website, services or legal obligations change. The updated date at the top identifies the latest version.